Cancellation Policy

Cancellation Policy

TOTAL SERVICE: The following cancellation fee will be charged should an Artist cancel transportation services:

• 29-22 days before show opens—cancel fee is $50

• 21-15 days before show opens—cancel fee is 25% of original invoice

• 14- 8 days before show opens—cancel fee is 50% of original invoice

• 7 - 1 days before show opens—cancel fee is 100% of original invoice

PARTIAL SERVICE: If you cancel service in one direction, 7 or more days before the show opens, but will still be using us in the other direction, we will not charge for the cancelled segment. Segments cancelled less than 7 days pre-show, will be charged full price.

REDUCED SERVICE: If you have a large difference in material inbound or outbound, we ask that you give us that information 30 days before the show.

STORAGE: Storage can always be pro-rated. If you have paid in advance for a full year’s storage, but stop storing with us mid-year, we will send you a credit or a refund.